Incident Response Part 2 – CyberScotland Podcast

In this episode the Incident Response & Threat Intelligence Manager at the Cyber and Fraud Centre, Mike Smith, speaks to Lyndsey Jackson, the Deputy Chief Executive from the Edinburgh Festival Fringe.

Lyndsey details her experiences with a cyber hack, shares her learnings, and discusses the impact it had on the organisation.

Timestamps

00:00 Introduction
00:37 Lindsey joins the show
00:51 Background of Edinburgh Fringe Festival
01:23 Was the Fringe in a state of change when the incident happened?
02:29 Prior to the incident
03:00 How the incident played out
04:07 Impact on staff
05:05 Transition from Legacy to Cloud
06:06 Decision making process
07:15 Public Ticketing
07:54 Segregation of information
08:24 Internal Communications
09:30 Time skills – time until recovery
11:05 Incident Response
13:27 Preparation for potential incident
14:35 Negotiations with hackers?
15:12 Legal advice
16:45 Data encryption
18:00 Hindsight
20:15 Recommendations to other businesses
21:22 Planning since the incident
22:51 Testing the plans
24:00 Outro