Cloudsoft: AWS Launch Partner for Service Management Connectors for ServiceNow

Edinburgh-based Cloudsoft is a keynote example of a world-class Scottish Cloud computing business.

Cloudsoft is an Advanced AWS Consulting partner with headquarters in Codebase, Edinburgh, delivering AWS services to customers across Scotland and beyond.

“AWS see Scotland as a growth area thanks to the mix of innovative startups and established enterprises that are building and migrating to AWS.”

ServiceNow

Recent innovations includes their news they were named as an AWS Launch Partner for Service Management Connectors for ServiceNow.

AWS’s Service Management Connector for ServiceNow enables ServiceNow end users to provision, manage, and operate AWS resources natively from ServiceNow.

This means users have access to pre-approved, secure, and governed AWS resources through AWS Service Catalog as well as execute automation playbooks through AWS Systems Manager, amongst many other capabilities.

Cloudsoft assists AWS with the installation and customisation of its Service Management Connector for ServiceNow – the fourth iteration of the product – and is also working with AWS on a Connector for JIRA environments.

This includes tying in with new and existing workflows as well as assisting with creating custom views and tables. AWS Service Management Connector benefits from high adoption levels, supporting millions of resources per year for global telecoms, aviation, and oil and gas organisations.